FAQ

What is Stormplay?
Stormplay is an online game streaming service that gives you instant access to hundreds of games. With Stormplay, gaming is as easy as streaming video; one click and you’re in! You can buy the cooler coins to play games or join a monthly subscription, you have access to more than 300 games and a game library accessible on all your screens.

Stormplay is an online game streaming service that gives you instant access to hundreds of games. With Stormplay, gaming is as easy as streaming video; one click and you’re in! You can buy the cooler coins to play games or join a monthly subscription, you have access to more than 300 games and a game library accessible on all your screens.

Do I need to download the games?
You don't need to download the game; StormPlay allows you to play games through online streaming in your browser. You can play the latest version of game content at any time.

You don't need to download the game; StormPlay allows you to play games through online streaming in your browser. You can play the latest version of game content at any time.

What is Cooler Points?
Cooler Points are the reward points in StormPlay. After you play games on the gaming platform, we will reward you with corresponding points or achievements based on your gaming experience. Once you've earned points, Cooler Points can be redeemed for additional game time, allowing you to extend your gaming sessions. Simply exchange Cooler Points for game time and enjoy uninterrupted gameplay.

Cooler Points are the reward points in StormPlay. After you play games on the gaming platform, we will reward you with corresponding points or achievements based on your gaming experience. Once you've earned points, Cooler Points can be redeemed for additional game time, allowing you to extend your gaming sessions. Simply exchange Cooler Points for game time and enjoy uninterrupted gameplay.

Can I play games on my smartphone?
Certainly, as long as your browser supports JavaScript and basic video playback, you can play games on your smart device.

Certainly, as long as your browser supports JavaScript and basic video playback, you can play games on your smart device.

How can I play with my friends?
Firstly, please ensure that the game supports multiplayer gameplay. Then, follow the in-game multiplayer setup instructions to proceed accordingly. If the game itself does not provide online multiplayer features, you may need to share input devices with friends for a local multiplayer experience.

Firstly, please ensure that the game supports multiplayer gameplay. Then, follow the in-game multiplayer setup instructions to proceed accordingly. If the game itself does not provide online multiplayer features, you may need to share input devices with friends for a local multiplayer experience.

What are Stormplay Subscriptions?
StormPlay subscription is a single-payment game service. Upon purchasing our subscription service, you have unrestricted access to all games available on the platform for 30 days from the date of purchase. During gameplay, you can also continue accumulating Cooler Points.

StormPlay subscription is a single-payment game service. Upon purchasing our subscription service, you have unrestricted access to all games available on the platform for 30 days from the date of purchase. During gameplay, you can also continue accumulating Cooler Points.

Can I play games on Stormplay if I travel abroad?
Certainly, but please be aware that the streaming service on the StormPlay platform may be affected by local network speeds, and we highly recommend playing games in a stable and high-speed network environment for the best gaming experience.

Certainly, but please be aware that the streaming service on the StormPlay platform may be affected by local network speeds, and we highly recommend playing games in a stable and high-speed network environment for the best gaming experience.

Cancellation Policy
The subscription service for StormPlay will be activated immediately upon purchase. According to the subscription mechanism you have chosen, you must cancel the subscription within 48 hours before the renewal date by going to your personal profile settings.

The subscription service for StormPlay will be activated immediately upon purchase. According to the subscription mechanism you have chosen, you must cancel the subscription within 48 hours before the renewal date by going to your personal profile settings.